Mishandled baggage assistance
We provide assistance in locating and retrieving any checked baggage that has been lost or misdirected by the airline for bookings that have activated Hop2’s Travel Protection Plan.
After reporting the misdirected bag to the airline, contact us through Chat with the reference or tracking number, and the copy of the claim opened with the airline, within 24 hours of the arrival time of the flight on which the bag was lost.
Still need help?
If you have unanswered questions please get in touch with us